Data Protection

Article 1 – Introduction

1.1 The purpose of this privacy policy is to define the manner in which your personal data is collected, processed and used by POP YOUR MIND Sarl, registered in the Luxembourg trade and companies register under number B232976 when using the website available at the following address: https://www.popmyduke.lu.

1. 2 POP YOUR MIND Sarl undertakes to process personal data in compliance with the laws applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter the “General Data Protection Regulation” or the “GDPR”) and the relevant national laws, in particular the Luxembourg law of 1 August 2018 on the organisation of the National Commission for Data Protection (the “CNPD”) and on the general data protection system as well as all other national laws or regulations implementing the GDPR that may be applicable, where applicable (the “Data Protection Laws”).

Article 2 – Scope of application

2.1 This privacy policy applies each time you use this website. POP YOUR MIND Sarl is committed to protecting the privacy of its website visitors. In this regard, please read the following privacy policy to understand how your information will be treated. This privacy policy may change from time to time, so we invite you to review it regularly. Any significant changes to this policy will be clearly indicated on our home page.

2.2 The Privacy Policy applies to all visitors to the website available at the following address: https://www.popmyduke.lu as well as to all persons who fill out the contact form available on the website at the following address: https://www.popmyduke.lu/contact

2.3 POP YOUR MIND Sarl is the data controller for all processing of personal data described below

Article 3 – Exclusion and links to third-party websites

3.1 This Privacy Policy does not apply to websites belonging to third parties or to associated websites available through a link mentioned on the website.

3.2 Links to third-party websites on the website are provided solely for the convenience of users. If users use these links, they will leave our website.

3.3 POP YOUR MIND Sarl has not verified these third-party websites, does not control them and is not responsible for these websites or their content.

Article 4 – Main processing of personal data

4.1 Personal data is processed for the following purposes:
– for analytical purposes in order to optimize our website
– to process and respond to messages you send us via the contact form
– to process orders placed through the website’s online store.

4.2 For each of the aforementioned purposes, the personal data collected are as follows:
– Personal data relating to processing for analytical purposes
– IP address
– Data on the use of the website, traffic data
– Cookies, data entered into web forms or submitted as URL parameters, URLs and content of unprotected browsing activity, user connection times
– Information about the user’s web browser, i.e. operating system and device.
– This processing is based on the legitimate interest of POP YOUR MIND Sarl to optimize its website. For these purposes, data such as:
– First name / Last name
– Contact details (such as email address)
– Content of the message
are processed for a maximum period of 12 months.

When an order is placed online, certain personal data relating to the processing of orders placed through the online stores will be collected, such as:
– First name / Last name
– Contact details
– Delivery address
– Payment methods
– Content of the order
This processing is necessary for the execution of a contract to which the user has taken part. For these purposes, the data will be processed for the duration of the order process and for a period equivalent to the legal limitation period (10 years). POP YOUR MIND Sarl will not be able to process an order if this information is not provided.

Article 5 – Information necessary for the functioning of the site

5.1 POP YOUR MIND Sarl will also collect and process your personal data to the extent necessary to correctly deliver the content of the site. Thus, it is based on the legitimate interests of POP YOUR MIND Sarl to provide users with a properly functioning site.

5.2 This personal data will be kept for a maximum of the duration of the users’ visit to the site.

Article 6 – Use of cookies

6.1 Cookies are data stored on the user’s hard drive that contain information about the user. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.

6.2 Cookies may be placed on the user’s computer or other electronic device in order to collect anonymous data and personal data about the user. We distinguish between:
– strictly necessary cookies: some of the site’s cookies are technically essential to allow users to move around the site and use its functions. They do not identify the user as an individual and do not require their consent.
– Performance cookies: some of the site’s cookies collect information about how users use the site, for example the pages they visit most often and whether they get error messages on web pages. These cookies do not collect information that identifies a user. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve the operation of the site. These cookies are automatically deleted at the end of the user’s session and do not require their consent.
– Functionality cookies – these cookies aim to improve the browsing experience by recording certain data (which avoids the user having to re-enter this data each time they connect) and to adapt the content of the site to the user’s preferences. They allow the site to remember choices made by the user and provide enhanced and more personal features. Users have the option at any time to delete or block cookies in their browser settings. However, some features of the site requiring the use of these cookies may no longer be available to users.

6.3 Users’ prior consent is required when first connecting to the site, via an icon at the bottom left of the site.

6.4 Cookies will be deleted after a maximum retention period of 12 months.

Article 7 – User rights

7.1 Each user has the right to access their personal data collected and processed by POP YOUR MIND Sarl. In addition, each user has the right to rectify any inaccurate personal data and to have incomplete personal data completed.

7.2 Each user may also request that their personal data be deleted if the requirements of the data protection law are met.

7.3 Each user may also object to the processing, request its limitation and request the portability of their personal data in accordance with data protection laws.

7.4 In the event of processing of personal data based on the consent of users, the latter have the right to withdraw, at any time, the consent they have given.

7.5 Users also have the right to lodge a complaint with a supervisory authority, in particular the supervisory authority of their habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data concerning them infringes data protection laws. In Luxembourg, the competent supervisory authority is the CNPD.

7.6 To exercise these rights, please send a written and signed request to POP YOUR MIND Sarl at the address mentioned below.

Article 8 — Security

POP YOUR MIND Sarl has implemented all appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorized access. All POP YOUR MIND Sarl employees, service providers and all third parties are subject to confidentiality commitments.

Article 9 – Transfer of personal data

POP YOUR MIND Sarl does not transfer users’ personal data to a third party or to a country located outside the European Union or the European Economic Area.

Article 10 – Questions and information

In case of questions regarding the processing of personal data carried out by POP YOUR MIND Sarl, this privacy policy or in case of concern that personal data is not processed in accordance with this privacy policy or data protection laws, the question can be submitted to POP YOUR MIND Sarl at the following address: www.popmyduke.lu/contact, without prejudice to the user’s right to lodge a complaint with the competent supervisory authority (i.e. the CNPD in Luxembourg